Shipping policy
1) Fulfillment Partners (Amazon / Walmart)
To keep shipping efficient and cost-effective, many orders are fulfilled and shipped by our partners Amazon and/or Walmart using their logistics networks.
- Your package may ship from an Amazon or Walmart fulfillment center.
- Tracking numbers may be the platform’s internal tracking ID rather than a traditional carrier link.
- Real-time tracking visibility can vary by platform and region. If tracking looks unusual or does not update, please contact us.
2) Order Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will begin processing on the next business day.
3) Shipping Methods & Costs
- Free standard shipping is available on all U.S. domestic orders (48 contiguous states).
- Exclusions: Shipping to Alaska, Hawaii, and Puerto Rico is currently not supported.
- We do not offer international shipping at this time.
4) Tracking & Delivery
- Tracking numbers may come from Amazon or Walmart systems and may not always link directly to UPS/USPS/FedEx.
- Delivery estimates may vary by platform and location.
5) Delivery Estimates
Standard delivery time: 3–7 business days, depending on location. Remote areas may take longer.
6) Lost / Delayed Packages
We follow Amazon and Walmart’s shipping policies regarding lost or delayed packages. If your order seems delayed, please contact us with your order number.
7) Questions & Contact
If you have questions about shipping, tracking, or delivery, please contact us:
📧 Email: support@amurx.com